How to determine whether your account needs to be re-authenticated
1. Log into your account at https://app.upandup.co/account
2. Click the "Payments" tab in the menu on the left side of the page.
3. If your account needs to be re-authenticated, you will see an "Action Required" tag in red next to your method of payment.
How to resolve the "Action Required"
1. To resolve this issue, click on the "Payment methods" tab on the left hand side of the screen.
2. Next, click on the "Reauthenticate" button next to the relevant account.
Follow the prompts on screen to complete re-authentication.